At Park Vista, we believe it is an honor and privilege to care for those who once cared for us.  Our mission is to help our residents live out their best years, so families can return to the important role of a loved one and leave the role of caretaker to our qualified and compassionate team members.

We are looking for a Front Office Assistant to join our amazing team and help us focus on our four core values: Dignity, Collaboration, Compassion, and Transparency.  Come join us at Park Vista, where we 'Make It Matter' for our residents, families and team members.  

JOB TITLE: Front Office Assistant

WORKER CATEGORY: Full-Time

FRONT OFFICE ASSISTANT BASE WAGE: $18.00 - $20.00 per hour

FRONT OFFICE ASSISTANT BENEFITS: 

• Paid Time Off (PTO)
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• 401k after one year of employment

FRONT OFFICE ASSISTANT JOB SUMMARY:

The Front Office Assistant serves as the first point of contact for residents, families, guests, and vendors at our senior living community. This role is vital in creating a warm, welcoming environment while supporting the administrative needs of the community. The ideal candidate is organized, compassionate, and comfortable working in a fast-paced environment.

FRONT OFFICE ASSISTANT ROLES & RESPONSIBILITIES INCLUDE:

• Greet and assist residents, visitors, and staff in a courteous and professional manner
• Answer and direct phone calls, take messages, and respond to inquiries
• Maintain resident and visitor sign-in logs and ensure building security protocols are followed
• Manage incoming and outgoing mail and deliveries
• Support administrative tasks such as filing, data entry, and record keeping
• Schedule appointments, tours, and meetings for prospective residents or vendors
• Maintain cleanliness and organization of the front desk and lobby area
• Assist with communication to residents and families (newsletters, notices, etc.)
• Help coordinate resident events or activities as needed
• Provide clerical support to various departments (healthcare, maintenance, dining, etc.)
• Report maintenance or safety concerns to the appropriate personnel
• Assist other departments in basic administrative tasks as deeded
• Maintain the front lobby area for cleanliness and organization
• Adhere to HIPAA regulations and maintain resident confidentiality

*A Complete Front Office Assistant Job Description Provided Upon Hire*